At Hitit Computer Services we have developed a range of CRM and Loyalty solutions, that in a short time, have captured the imagination of companies in several industries and are becoming the standard by which other solutions are being judged.
With advanced functionality, ease of use and interfacing capabilities second to none, The Crane Loyalty Suite provides organizations with the tools to manage their loyalty programs and grow as they require, allowing them to maximize revenues through enhanced customer interaction capabilities through various channels and pinpointed segmentation techniques.
Building a successful loyalty management system requires deep loyalty and relationship marketing expertise. The Hitit management team have a background in marketing and IT spanning 30 years. This combined with strategic industry affiliations with companies like Oracle, HP and Microsoft allow Hitit to provide cutting edge solutions to meet the needs of its clients.
Crane solutions have supported many of the world’s most successful loyalty programs to progressively expand their operations to include numerous partners and expand on opportunities with revolutionary developments.
Hitit’s Crane Loyalty Suite will help you create “one-to-one” relationships with your customers and business partners and make sure you get the most out of cross marketing opportunities.
A snapshot of a typical loyalty membership spread.
For many organizations who don’t utilize specialist solutions, this is also a realistic illustration of the member data that is stored: disorganized, scattered, fragmented and in many instances inaccurate, in short, unusable effectively and productively.
Some standard systems can provide functionality that can manage member data in a way that is slightly more manageable and practical as illustrated in the diagram below.
However in order to maximize revenues from enhanced member communications and transactions, a loyalty management system needs to do much more.
Below is a realistic illustration of how member data is stored with the utilization of Crane CRM & Loyalty Management Solutions…
With the Crane FF Loyalty Management & CRM Solutions it possible to identify your most profitable members and engage those who may not be as active but are potential profitable members.