Crane PAX is a sophisticated web based airline reservations and ticketing system. With its powerful inventory control, fares, pricing and ticketing, advanced reservation, Internet Booking Engine, seat selection and sales distribution functions it manages the whole airline operations cycle up to the point of departure.  For a full passenger management solution Crane DCS (Departure Control System) can be integrated or delivered as a standalone system.  With the full integration of  Crane DCS or any third party Departure Control Systems, Crane PAX generates all pre-flight messages and can process after departure messages from DCS systems.  All of these features make Crane PAX the natural choice for the dynamic airline wishing to fully utilize the internet as the main sales and distribution channel for their sales offices, and to reach their customers directly by delivering their system to their travel agencies.

Crane PAX is extremely cost effective, user friendly and able to perform sophisticated tasks.

Hitit Computer Services provides valuable consulting services to help airlines succeeding in accelerated development of their online sales channel.

The Crane PAX airline ticketing module allows ticketless travel and also has the capability of enhanced IATA electronic ticketing.  Web based agent sales distribution is an integral part of the system where agents and the airline can have immediate access to sales reports and commission calculations.  Travel agents can easily manage their sub agent network using the same system, which greatly enhances the power of their sales network.

The Crane PAX Internet Booking Engine (IBE) provides the airlines’ customers with an enhanced travel experience.  The Crane PAX IBE simplifies their shopping experiences and they can act like their own sales agent, making reservations and managing their future reservations by making seat selections, rebooking or cancellaing itineraries.  It also delivers easy cross-selling opportunities with Insurance and links with car rental companies and hotels.

The modern web based design of Crane PAX is combined with the details and the functionality of traditional (legacy) systems providing a unique blend with numerous features:

Main Features

• Web-based:  a new generation airline reservation solution with advanced sales and ticketing functions.

• Provided as a hosted solution.

• Easy and fast implementation.

• Internet distribution to sales agents and airline offices.

• Integrated IBE.

• Integrated Check-in with Crane DCS.

• Electronic Ticketing

• Paperless travel.

• Compatible with IATA standards.

• Code share services and other travel partnerships

• Dynamic Inventory Control System.

• Flexible Nesting.  The inventory system is capable of dealing with a serial and / or parallel class nesting structure and provides interfaces to the leading revenue management systems for real-time optimization and forecasting.

• Powerful fares module.

• Scheduled, charter and sub charter flight management.

• Customer profile management, easy creation of customer profile from a PNR and easy creation of PNR from customer profile.

• Integration with both online and offline channels. Interlining with airlines, integration with CRSs, integration with online travel agencies and opaque channels.

• Secure credit card payments.

• Efficient and manageable system administration for different pricing/fares per channel/customer.

• Discounts per channel.

• Interface with tour operator system (TOMA).

With Crane PAX at its core, Crane Airline Applications deliver a complete integrated solution for all airlines.

Crane Airline Reservations & Ticketing

Reservation Management

• Easy and low-cost sales distribution over the internet.

• Full PNR functions, creating, retrieving and splitting bookings and group bookings, standby bookings.

• Adding/changing passengers’ names.

• SSR handling.

• On-line advanced seat map and seat selection.

• Efficient and manageable Agency location definition and user authorizations.

• Booking lists.

• Management of sales limits by creating different sales limits for different agencies.

• Management of selling hours before flight departure by giving different timings to different agencies.

• Sales Reports, integration with internal accounting systems.

• Checking duplicate bookings.

• Sending/receiving messages from/to offices/agents.

• Flexible and table driven time limit management. Automatic cancellation of  PNRs with expired time limits.

• Availability searching with +3 and – 3days.  15 days availability search is also possible.

• Cheapest flight availability search.

• Easy cross selling of Insurance and links to hotels and car rental companies.

• Automated PNR update from customer profile.

• Management of airline specific bookings, like frequent flyers, groups and staff.

• Seat maps and seat selection management both in reservation and departure control systems.

Ticketing Management

• Web based ticketless travel or electronic ticketing system.

• Ticketing extra baggage, extra seat, seat selection, etc.

• Automatic itinerary pricing including taxes and other surcharges.

• Rebooking and reissuing tickets.

• Cash, credit card, debit card, Mobile Bank, Invoice, MCO, payments.  Payment with miles and free ticketing.

• Open ticket issuance.

• Interlining and code share.

• Flexible commission and service fee management.

Crane Inventory Control & Fares

• Efficient and effective Leg- and / or segment based inventory control.

• Up to 36 booking classes.

• Serial and/or parallel nesting capability.

• Adjustable authorization levels to enable overbooking or protecting seats.

• Sales and cancellation alerts.

• Wait list management, automated waitlist clearance.

• Automated massive flight updates, ability to adjust inventories for a range of flights with a single entry.

• Ad-hoc updates for a single flight.

• Re-accommodation capability to transfer passengers from one flight to another.

• Comments field enables the user to make necessary notes.

• Inventory order, class hierarchy.

• Automated application of  inventory templates.

• Fares are closely integrated with the flight inventory.

• Fare basis and tariff definitions with standard rules and restrictions.

• Penalty and cancellation rules.

• Multi-currency fares.

• Support to leading revenue management systems.

• Full control of over bookings with authorizations and over booking alert mechanism.

• Management of connected flights and add on fares.

• Allotment management -  updating other reservation systems and accepting updates from other reservation systems.  Invoicing of allotments.

Crane (IBE) Internet Booking Engine

• Customers can create, maintain and log into accounts to:

  • Buy tickets

  • See all past and future bookings

  • Cancel or change reservations

  • Select seats (with or without charge)

  • Check-in via Internet

• Real time flight information on the web.

• Anonymous customers can also buy tickets and make Internet check-in.

• Available in Multi languages. (Currently; Albanian, Arabic, Danish, Dutch, German, Greek, English, Italian, Hebrew, Turkish)

• Dynamic currency conversion.  (Fare calculations in all major currencies).

• Flexible searches.

Crane (MBE) Mobile Booking Engine

• Special and effective interface design for mobile devices which are easy to use, fast and adapted to new technology trends (iPhone, Blackberry etc.)

• Customers can create reservations and buy tickets via their mobile devices.

• Seat selection is available for mobile users (with or without charge).

• Real time flight information.

• Multilanguage support.

• Dynamic currency conversion.

• Online check-in process via mobile device.

Support for Industry Standards

The Crane PAX System supports a wide range of industry standards.

• AIRIMP – Interline message procedures.  Standard Type B messages are automatically produced and incoming messages are processed.

• CUTE – Usage of CUTE equipment at airports.

• Interface to third parties with OTA (Open Travel Alliance) Web Services.

• All web browsers are supported.

• TOMA - Integration to the TOMA tour operator system.

Reporting and Accounting

A wide range of reports for booking status, load factors, yield, sales revenues, commissions, flight revenues.

• Tickets are prorated to calculate coupon-based flight revenues.

• Credit payment methods to keep agent cash sales under control.

Check-In Integration

• Total integration with Crane DCS

• Integration with third party DCS systems using IATA standard messages including PNL/ADL/ETL.

Technical

• Full function hosting solution.

• Native integration with other products of the Crane family.

• Oracle Database.